Frequently Asked Questions

Delivery

The wallpapers are dispatched from our factory in Sweden within 5 working days with UPS Express Saver on regular working days, Monday to Fridays. Samples are sent within 2 working days from our factory. 

When ordering wallpaper samples, these are sent from us within two workingdays. The wallpaper samples are in A4 format and delivery is done by mail directly to your mailbox.

Exchanges & Returns

Please contact our customer service if you as a company wish to cancel your purchase.

Since it is not possible to buy wallpaperrolls directly on our website, we ask that you regret your purchase by contacting the store where you bought the wallpaper rollers. If you regret your purchase of A4 wallpaper samples that you have purchased on our website, you will have the distance trading law and you have a 14 day cancellation right. Contact our customer service at info@wallvision.se to report that you want to cancel your purchase.
If the product is faulty, you are entitled to cancel the purchase, according to the Consumer Purchase Act.

Marketing

Yes, you are welcome to use our image if you make sure to mention us in the picture or description.

In your newsletter you can find a link to unsubscribe for newsletters. Click on the link and follow the instructions so you get deregistered from future newsletters.
If you have an account on our site, you can also cancel you subscription in My Account.

Ordering

The wallpaper samples are in A4 size and you can order them easily on each wallpaper´s product page. Go to the wallpaper that you want to order samples from and press "Add samples to the shopping cart." Click on the shoppningbasket icon at the top right of the page. There you can overview and remove the items in you shopping cart. When you are satisfied with your order, you complete the purchase process by specifying the delivery details and proceed to complete the payment according to the payment method you choose.

Payment

We use Ayden as our payment provider and all payment are secured and ensured.
If you order samples, these are paid directly on our website. When buying wallpaper samples, we accept the following payment methods: Cardpayment, Paypal, Bank Transfer (SEPA).

Sign in / Register

Log in to your account and go to My Account. There you can easily change your address information, password and newsletter subscription.

Click on Login / Register at the top of the page and then on “Forgot your password?” Type in your email address and press Reset Password. An email will be sent to your email address with a link that you click to enter a new password. Then you can log in with your new password.

To be able to make an order on wallpaper samples you have to register as a customer. Click on log in/register that you find on top of the page, then click on create account button. Fill in your details and click on create new account. In logged-in mode you can see your latest purchases and personal information in My Account.

Wallpapers

At WallVision it is natural to protect the environment from everything, from raw material to finished product. The environmental thinking in our production is an important part of our work and is with us throughout the entire process. We work according to an environmental policy where our goal is to achieve the least possible environmental impact both in our manufacturing processes, in our internal work environment and for the products and their final use. The wallpapers are CE-marked and printed in Sweden. The material comes from northern European sustainable forestry and we use only water-based colors. The wallpapers are packed in recyclable material and the waste material goes to district heating in Borås.

Read more about our environmental work here

Our products are CE-marked according to the European standard for wallpaper SS-EN15102. This label means that our products are manufactured and controlled in accordance with the standard. The standard ensures requirements for product safety by controlling, among other things, chemical content and fire properties.

You can read about all our symbols here:

You recycle wallpaper as combustible.
If possible, try on a smaller surface to see the result on the surface you are going to cover. In order for Recover to attach to the substrate, it should be dry and clean. Painted surfaces should be washed with paint washing or the like. For heavily absorbing substrates, a gluing may be needed. Apply a large amount of adhesive, according to the recommendation on the product label, in an even layer on the substrate for 2-3 wet at a time. Allow the adhesive to dry for about 15 minutes for best tackiness. Mount the edges edge-to-edge and carefully squeeze away all air with the appropriate wallpaper tool. Clear surplus with sharp tools. Allow to dry completely (12-24 hours) before wallpapering or painting on the surface.
The difference is that in the EasyUp® material you have added polyester fiber in the paper pulp, which means that you can glue directly on the wall and then put the EasyUp® wallpaper on it. The EasyUp® wallpaper is also more strong for wet and does not swell on the wall, which means that you can put the wallpaper edge to the edge to avoid overlapping joints. The paper tape is thus made on paper pulp without polyester fiber.
The majority of our wallpapers are EasyUp®. It is always clear on the roll label and in the wallpaper book whether the wallpaper you selected is of EasyUp® quality or not. However, the Borosan Paper collection is a paper wallpaper.
The paper wallpaper is the traditional way of wallpaper. When wallpapering with paper wallpaper-each panel will be glued directly at the wallpaper, which after the swollen will be put on the wall with 2-3 mm overlap the previous length.
EasyUp® wallpaper is a non-woven wallpaper which means that you glue directly onto the wall and then put the wallpaper. You then get fine joints because you put the wallpaper edge-to-edge instead of with an overlap. With EasyUp® it also means that the wallpaper has sufficiently high opacity to be able to cover an old wallpaper without the underlying pattern or color being visible through.
Non-woven is a wallpaper made of paper with elements of polyester fiber that makes it strong for wet and does not swell. You can then glue directly onto the wall and put the wallpaper directly to the edge.
Our wallpapers are Swedish-made. The entire chain from design, manufacturing, product development and warehouse takes place under the same roof in our modern factory premises in Viared, Borås. Our wallpapers from Wall&Deco are made in Italy.